The event agency industry is one that is a bit on the slow side in terms of growth. Kuala Lumpur, the capital city of Malaysia, is yet to be able to claim the number one title. With over a hundred events annually, the event agency business in Malaysia has really only scratched the surface of what it can offer, making it a great place to be involved. The following are just a few tips on how to make your job as an event manager with an event agency in Malaysia easier.
Know the Business – The event agency Malaysia industry is largely untapped terrain for many people. While many of them may have a general idea that this sort of work exists in Malaysia, they don’t really know much more than that. As such, it’s really important that you get to know the ins and outs of what this kind of business is about. After all, without knowing what it’s all about, you’ll be as effective as your fingers. Get to know the event industry as best you can, and you’ll find that being a part of it is much easier than you thought it would be.
Be Professional – You’ll be representing the event company as a whole. That means that you need to be prepared to be interviewed by everyone from event planners to management to general enquiries. Make sure that you know how to conduct yourself in every interview, though. Don’t be afraid to ask questions, or to let the interview panel know that something’s missing from their schedule. Being professional at an event agency means having a ready answer ready when asked for.
Take Notes – You may think that taking notes during meetings or event planning is redundant, but it actually makes everything more efficient. Remember that the event agency is there to help you with the planning, so ensure that you keep your notes neat and tidy. It’s also a good idea to carry your laptop around with you – just in case you run into any trouble while on the go. Use this as a note taking aid, not only for remembering key points, but also to make notes on areas where things are becoming unclear.
Learn How To Communicate – This is one thing that many people forget to do as an event agency. Make sure that you have a clear and easy to understand method of communication. Remember that in an environment where trust is essential, it’s crucial that you’re able to communicate effectively with everyone who will be involved in the event. Use a proven system if necessary to ensure that everyone understands what’s happening and that none of the material is missed out.
Be Quick And Fluent – Using Skype to communicate with clients is an easy way to do this, but the same can be achieved through email. Try and send out messages within 24 hours of the initial meeting. Use online forms and online input forms to streamline the whole process, and always contact past clients to see how they’ve been doing. Being able to contact past clients will give you an insight into their experience as an event agency. This will help you plan accordingly.
Do Some Research – It doesn’t have to be complicated, but getting some knowledge of the industry beforehand is a great idea. Researching the industry and the current trends will give you ideas on how to approach different situations. It will also show you how to improve your service, so research is an important aspect of running an event. If possible, talk to others in the industry to get information about good practices. This will provide you with some useful pointers for the next event you’ll be planning. A little hard work and research never go to waste.
Maintain A Healthy Staff Level – You may think that having staff can be expensive – but it needn’t be. The best event agency will be able to provide a good service without having to hire a large number of employees in order to run the business. This means that you can concentrate on getting the most for your clients. As well as ensuring that the quality of the service is first and last, you’ll also need to keep the costs down to a minimum. You should always aim to find solutions that match your budget. Otherwise, you might not be able to afford the service, which is a real shame.